To protect your investment in costly specialized software applications, you need individualized and precise user training. The greatest technology in the world won’t increase your company’s competitive edge if your users don’t effectively apply it. And, IT development projects are so costly that failure at implementation is just not an option.

Instructional Design

Optim Support has a team of instructional designers and technical writers that are highly skilled trainers in various types of end user software. They write using the principles of adult learning methodology, ensuring that the end result is easy to understand, easy to train from and geared towards the adult learner.

Custom eLearning Development

Looking to have highly targeted and specific training created for online distribution to your employees? Optim Support offers custom eLearning development services to meet your specific training needs. We provide online courses to simulate real-time, hands-on instruction. Whether you want to put an employee handbook online with a verification test for validation or if you want to train users on a company-specific software application, our online learning developers can work with you to create an effective online solution.

Quick Reference Guides

Whether implementing a new process or software program, a Quick Reference Guide (QRG) can take the sting out of having to learn something new and be familiar with it immediately. Our designers at Optim Support can create a beautiful and well-laid-out piece customized for your needs.